Health and Safety Policy for Man and Van Palmers Green

Man and Van Palmers Green is committed to providing removal and transport services in a manner that protects the health, safety and welfare of our employees, customers, contractors and members of the public. This policy sets out our approach to managing health and safety risks associated with moving, lifting, loading, transport and related activities.

Policy Statement and Objectives

Our objective is to prevent injury, ill health, damage to property and avoidable disruption during every move we carry out. We aim to achieve this by identifying hazards in our removal operations, assessing and controlling the risks, providing suitable equipment and training, and promoting a positive safety culture throughout our business.

Management is responsible for ensuring that health and safety considerations form an integral part of planning, supervising and delivering our moving services. All workers, whether employed or contracted, are required to follow safe systems of work, cooperate with safety instructions and take reasonable care of themselves and others.

Legal Duties and Responsibilities

We recognise our responsibilities under relevant health and safety legislation and good practice guidance for the removals and transport sector. We will regularly review and, where necessary, update our procedures to reflect changes in law, industry standards, and company operations.

Managers are responsible for implementing this policy within their areas of control, ensuring suitable risk assessments are carried out, and that staff are competent and appropriately supervised. Every worker has a duty to work safely, report hazards and incidents promptly, and use equipment correctly.

Risk Assessment and Safe Working Practices

Before undertaking removal work, we will assess the risks associated with the property, access routes, parking arrangements, load characteristics, and any site-specific hazards. Where necessary, we will conduct pre-move surveys to plan safe access, lifting methods and vehicle positioning.

Safe systems of work will be developed and communicated to staff for common tasks such as carrying furniture, handling fragile items, working on stairs, loading vehicles, and operating removal equipment. Where conditions change on site, team leaders will review risks and adjust the working method accordingly.

Manual Handling and Use of Equipment

Manual handling is a significant part of our removals service and is managed carefully to reduce the risk of musculoskeletal injury. We will avoid or minimise heavy lifting by using equipment such as sack trucks, moving dollies, straps and ramps wherever this is reasonably practicable.

All staff will receive manual handling training appropriate to their role, including correct lifting techniques, team lifting, safe carrying on stairs, and recognition of loads that are too heavy or awkward to move safely. Staff are instructed not to attempt lifts that they believe are unsafe and to request additional assistance or equipment as needed.

Vehicle Safety and Loading

Our vehicles are maintained in a roadworthy condition in line with legal requirements and manufacturer guidance. Drivers are responsible for carrying out daily vehicle checks and reporting any defects immediately so appropriate action can be taken.

Loading and unloading will be carried out to prevent falls, crush injuries, and damage to goods. Loads will be distributed evenly and secured using suitable restraints to prevent movement during transit. Drivers will comply with speed limits, parking regulations and safe driving practices at all times, with particular care taken when operating in residential streets and confined access areas.

Customer Premises and Public Safety

We will take reasonable steps to protect customers, visitors and the public from risks arising from our activities. This includes planning safe vehicle positions, controlling access to work areas and using warning signs or verbal instructions where necessary.

Within homes or business premises we will take care to prevent trip hazards from tools, packing materials and equipment. Where there is a risk of damage to flooring, walls or doorways, we will use protective coverings or reasonable methods to minimise the risk of harm to property.

Training, Information and Supervision

All staff involved in removal operations will receive induction training that covers our health and safety policy, safe working procedures, emergency arrangements and reporting processes. Role-specific training will be provided for drivers, team leaders and operatives who use specialist equipment.

Supervisors are responsible for monitoring working practices on site, correcting unsafe behaviour, and ensuring that new or less experienced staff are supported and not asked to undertake tasks beyond their capability or training.

Accident, Incident and Near Miss Reporting

We encourage the prompt reporting of all accidents, incidents, near misses and hazardous conditions. Reports will be recorded, investigated where appropriate, and used to identify root causes and opportunities for improvement.

Where required, accidents will be reported to the relevant authorities in accordance with current legal obligations. Lessons learned from incidents will be shared with staff and reflected in updated training, risk assessments and procedures.

Emergency Preparedness

We maintain arrangements for dealing with foreseeable emergencies linked to our removal operations, such as vehicle breakdown, fire in vehicles or premises, personal injury, and sudden changes in site conditions. Staff are briefed on emergency contacts, safe evacuation routes and first aid arrangements relevant to the locations in which they are working.

At each job, team leaders will ensure that all operatives know how to raise the alarm, who to contact in an emergency, and where to assemble safely if an evacuation is required.

Consultation and Continuous Improvement

We recognise that effective health and safety management depends on the active involvement of our workforce. We will consult with staff on health and safety matters, encourage suggestions for improvement, and review feedback from customers regarding safety performance during moves.

This health and safety policy will be reviewed regularly and after significant changes in our operations, legislation or incident findings. Our commitment is to continually improve our safety management so that every removal is carried out as safely and efficiently as reasonably practicable.

Policy Review and Availability

This policy is approved by the management of Man and Van Palmers Green and is communicated to all employees and contractors. It is made available to customers on request so they can understand the safety standards that guide our removal services.

The policy will be reviewed at least annually, or sooner if there are material changes in our activities, risk profile or legal requirements. Updated versions will be issued as necessary to ensure that our health and safety arrangements remain current, practical and effective in supporting safe removals and transport operations.



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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Palmers Green Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 212 Hedge Ln
Postal code: N13 5DA
City: London
Country: United Kingdom

Latitude: 51.6191540 Longitude: -0.0903500
E-mail:
[email protected]

Web:
Description: Those who once called us have never regretted doing this. Our professional moving company is absolutely unrivalled all over Palmers Green, N13.
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